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SOFTWARE / SOLUTIONS >> Handicraft Export Processing Web Services
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Handicraft Export and Order Management Software comprises of following modules:

  • System Manager
  • Product Configurator
  • Quoting and Estimating
  • Sales order Processing
  • Service Module
  • Bill of Material
  • E-Business Modules
  • Customer Rebate Manager
  • Events Alert
  • Execution manager
  • Job Costing
  • Inventory Control
  • Bar Code Inventory Control
  • Advance Shipping
  • Remote Processing Software
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System Requirements
 System Manager

The System Manager is system management software and a required module to operate Active ERP system. System Manager is the control center for ERP software. With System Manager you can configure system and workstation settings, set new users, establish user security and more.

Its data lookups provides utilities for viewing and maintaining database files, and lets you modify and create your own table parameters and indices in your manufacturing operation.

 
 Product Configurator

Product Configurator simplifies the process of creating and tracking made-to-order products in your ERP system. It allows employees to identify unique product configurations to better serve customers. In addition, you can support complex products and services with a guided selling tool to determine which products best fit your customers' needs.
Product Configurator lets customers, engineers, salespeople and dealers recommend solutions, configure complex products and automate pricing, costing and commission calculations. You can produce detailed quotations and instantly create bills of material and routings for each order.

  1. Handle options or dimensions
  2. Reduce order entry time and errors
  3. Eliminate bill of material maintenance
  4. Integrated quotation management
 
  Quoting and Estimating
The Quoting and Estimating Software Module is cost estimating software that helps any Job Shop prepare estimates, control projects and establish information to compare estimated and actual costs. It is ideal for any manufacturing or construction company in a "Make to Order" environment. The Quoting Module offers an integrated product configurator for complex products with features and options.
 
  Sales Order Processing Module
The Sales Order Module is designed to help you improve customer service and evaluate sales and marketing activities. It is ideal for an engineering company in the distribution and design or customize to order, repetitive or process environment. This Module maintains extensive customer information, defines pricing and tax information, generates sales orders, manages picking, issuing, packing and shipping operations, and checks credit. The entire administrative, product, pricing and shipping information is edited during the sales order entry process.

The Sales Order Module provides in-depth insight into the main business processes of sales and distribution, such as inquiry, quotation, and sales order processing, backlog management and delivery. It enables process management, drilling from high-level to detailed information, capturing trends, performing advanced analysis.
 
 Service Module 

Service Module simplifies the process of creating and tracking made-to-order products in your ERP system. It allows employees to identify unique product configurations to better serve customers. In addition, you can support complex products and services with a guided selling tool to determine which products best fit your customers' needs.
Open service calls can be accessed instantly by customer name, Performa Invoice no. etc. Once the call is displayed, all relevant information pertaining to the issue is displayed. Any activity on the service order is time/date stamped and fully audited for management control.
Overall, the system is very easy to use. This maximizes the use of your staff and increases the number of customers that can be serviced daily.

Automatic reminders alert service representatives when customer and follow-up goodwill calls are due. Representatives will know immediately when a customer's part has arrived, a service date has been set, or the order has been completed. The system ensures that all your customers receive the optimum service levels.
 
  Bill of Material ERP Module  

The Bill of Material ERP Module is designed to ensure your organization has complete control over product structure. The Bill of Material is the fundamental building block for scheduling, costing and inventory control. If you are have instituted lean manufacturing programs you need to make sure your software can support you. Bill of Material module was developed from the ground up to incorporate the principles and methodologies of lean. The bills of material architecture supports just in time purchasing and vendor managed inventory.

 
  E-Business  Modules
On Line Account Status of customer - Allow customers fast, convenient and ‘round-the-clock accessibility to their account - right from their personal computer. Twenty-four hours a day, seven days a week, customers can retrieve account status information, view payment, billing, invoice history and payment terms. This real-time service eliminates phone tag and speeds your ability to monitor your account.

Web Configurator Software - The Web Commerce module in ERP is a fully integrated, real-time, Internet based store front. It gives your customers the configure products, check prices or availability, place orders or review their receivables.

Whether you call it Web Commerce, E-Commerce, or Business to Business (B2B) web connectivity is coming.

Many of ERP manufacturing customers are currently using the Product Configurator. It now makes it possible to easily sell customized and complex products over the Web using the internet based product configurator.

Any customer or salesperson with a Internet browser and Internet access can use the Product Configurator from anywhere in the world, any time they wish. The most effective way of providing your customers with information on your products is utilizing the Web.

Credit Card & Cash Deposits - Visa expects e-commerce sales to grow a 56 percent this year to US$150 billion. You can look to the major credit card suppliers to provide the technical assistance, global guidelines, and standards for you to offer instant payment for your products and services.

Through a simple authentication process and you can confirm customer's identities in real time during a purchase transaction. You get chargeback protection and reduce collection issues. Credit Cards improve the security of payment transactions in the electronic commerce environment and improve both customer and supplier confidence in Internet purchases.

Accepting Credit Cards can ramp up your ecommerce sales channels. You can offer your goods and services to a global market. Your customer responds to marketing, visits your site and has the additional reassurance of knowing their purchase is backed by a major financial institution.

Impulse buyers - Enable impulse customers to immediately and conveniently purchase your products. If you only allow cheque payments, the additional time it takes for them to prepare and mail out the cheque deter them from buying.

International customers Credit card payment is a tremendous convenience for your export business. It automatically takes care of the problems of currency differences as well as the time it takes for a cheque to travel to the vendor.

To simplify the payment process for new business or to process cash deposits for large jobs, use the Credit Card and Cash Deposits module in ERP.
 
  Customer Rebate Manager
To eliminate headaches in calculating and tracking customer rebates, use the Customer Rebate Manager software. It is an add-on module that integrates with ERP at Sales Order and Invoice processing.

It simplifies the often-tedious task of handling customer rebates by completely automating the process. Each step, from negotiation to invoice and beyond is recorded, in real-time, and reflected in your price schedules. This way, you never lose track of any customer rebate status. Invoice and pricing errors can generate a excessive credit notes resulting in hours of rework and a significant impact to your customer relationship. It provides customers with an efficient, paperless solution for price management. As rebate programs and contracts vary significantly from one firm to the next, and even from contract to contract, It provides support for complex processes and can quickly accommodate updates and new information.

It  can streamline and automate the discount management process, enabling you to manage and track the individual promotional programs and assure that rebates are accurate, The system cab be used in conjunction with the Event Alert Module to remind both you and your customers when rebate deadlines are nearing.
 
  ERP Event Alert

All organizations, regardless of size or industry, need to manage the notification of personnel to respond to business events. Rapidly deploying all essential resources is crucial to an effective response and continuation of business.

ERP Event Alert is a revolutionary notification module that super charges your ERP system. It is the most powerful alert messaging technology for manufacturing companies on the market. It turns your ERP system into a completely proactive early warning system of potential issues this gives you more time to react.

We all know that senior management faces a permanent time crunch. Event Alert provides immediate focus by identifying problem areas immediately. The problem areas can be identified by exception - this drastically reduces the time and effort to identify actionable tasks. The Event Alert module allows each manager to define alerts specific to their interests.

ERP Event Alert warns users of critical conditions so they can make crucial business decisions. It acts as a business robot, automatically searching for critical events defined by you, and then taking appropriate action. It emails the alert for a quick response.

 
 Execution Manager Module

The Execution Manager module in ERP is designed to assign and track prioritized goals to every department in your company including: Accounting, Customer Service, Marketing, Sales, Purchasing, Engineering, Research or Information Systems.

As a company leader, being informed, being organized, being able to respond quickly and track other people's follow through is critical to your ongoing success.
Many organizations spend a large amount of time on collaboration issues like communicating, coordinating, scheduling, tracking and managing who is doing what and by when. Studies show, that the time spent planning and controlling can easily exceed the time spent on execution. Managers are drowning in the details.
 
  Job Costing Software Module

Job Costing is a complete project management, costing, revenue recognition and control system. This software module gives you complete control over commitment and change order management. Enter subcontracts and purchase orders directly into Job Cost. Then track them against invoices for total control of committed costs. Manage every step of the change order process, from pending through approval, to ensure change order profitability. Your project information is always up to date and real time. Easily view information such as potential cost overruns, percent complete, and production units in place. Customizable Crystal Reports let you calculate and print information for in-depth analysis.

 
  Inventory Control Software Module
The Inventory Control Module is the tool for controlling all inventory-related transactions. Proper inventory management is an essential key to running a successful business. While inventory control is not the most exciting part of running a business, it is commonly the one thing that ties up significant money and resources.  Inventory Control Software is easy to use, flexible, and powerful. With its advanced features this module is a perfect tool to track and control your inventory.

No matter how big or small your company is, you need to properly track inventory to maximize your profitability. Inventory can tie up a large amount of your money, time and resources and provide a significant opportunity for cost savings. A dependable inventory management system is essential to running a successful business.  Inventory Control will help you take charge and effectively manage your inventory.
 
  Bar code Inventory Software Module
The use of bar coding in manufacturing is growing dramatically. Bar codes provide fast, easy, and accurate method of data entry. The correct use of Bar codes decreases employee time required and increase an organization's efficiency.

Accurate inventory control is critical for any manufacturing company. Your organization needs to track receipts of goods, the movement of goods within or between locations, the sale, removal or other disposition of goods, and the precise valuation and status of goods remaining in inventory at any point in time down to the Bin status, Color, Size, Style, Lot Numbers, Serial Numbers and Expiration Dates remaining in stock.

Inventory Software is designed to provide you with accurate information on all aspects of your inventory and ensure you have the software tools to manage and control your inventory in the most cost-effective manner possible
 
  Advanced Shipping
Freight costs can range up to 4 percent or 5 percent of a company’s annual budget. Controlling freight costs for both raw materials and finished products can provide an overlooked source of cost reduction.  As your customers pressure you to reduce prices. Small manufacturing companies commonly have absolutely no management of transportation and logistics costs. Most companies consider it a necessary evil and don't spend a lot of time analyzing freight costs. There is a real opportunity for management to save on costs and any savings from lowered freight costs drop right to the bottom line.

The Advanced Shipping module in ERP allows the user to pick BOM (bill of material) items such as sub-assemblies and ship them independent of the parent part number. In most shipping systems you can only select a parent item to appear on the packing slip. This can be problematic for many manufacturing or construction companies.

In many industries the product can be shipped in pieces to be assembled on site. It becomes time consuming to track, which items are in which box, which box is on which skid and what remains to be shipped. In this environment items can get lost or displaced requiring additional shipments. Your customers will frequently dispute charges and shipping costs for these items.
 
  Remote Processing Software

The Remote Estimating Module provides all the functionality of the Estimating module to remote Sales Reps, customers or Dealers. It is a stand alone application that is installed on a remote laptop or computer. Quotations can be entered, printed and emailed. No connection to the internet is required to enter a new quote. This differs from the Web Order Entry module - the Web Order Entry module only functions over the internet.

Periodically the remote user can "synchronize" their system with the central system. This process can be done over the internet or over the corporate network if the sales rep is in the office. The synchronization process does the following:

Remote Estimating ERP SoftwareDownloads all new quotes from the remote system to the central system
Web based EstimatingConverts selected quotes to sales orders for review in the central system
ERP Remote EstimatingUploads pricing, items, new customers and other data from the central system to the remote system

 
System Requirements
Option 1: Hosted on our USA based Windows Servers

- No need for any system configuration. We provide all pre-installed ready solution
Option 2: Installation on Windows Server in Client Location

- Windows 2000 Server / XP Professional
- IIS 6
- MSSQL
- .NET Framework 1.1 and above
- Crystal Report 11
- Minimum 256 MB RAM
- Minimum 20 GB Hard Disk
 
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